Delivery Information

At Field And Frock, we are committed to providing a smooth and reliable ordering experience from the moment you place an order on fieldandfrock.com through to the arrival of your items. We understand that clarity and transparency are important, and this page is designed to outline how orders are handled and processed.

All orders placed through fieldandfrock.com are carefully prepared to ensure that products arrive in excellent condition. Each item is inspected prior to dispatch to maintain the high standards that Field And Frock is known for. Packaging is selected to protect the product while reflecting the quality and presentation expected from our brand.

Field And Frock works with established delivery partners to ensure secure and dependable service. Orders are processed in the order they are received, and we strive to handle all purchases with care and attention. During periods of high demand, additional processing time may be required, but our focus remains on accuracy and quality at every stage.

Once an order has been processed, customers will be able to track its progress through the delivery journey where applicable. This allows you to stay informed and anticipate the arrival of your purchase. Please ensure that all order details are entered correctly at checkout to avoid delays or complications.

Field And Frock currently serves customers in multiple regions, and availability may vary depending on destination. Certain items may be subject to regional restrictions based on product type or local regulations. We recommend reviewing product availability during the ordering process to confirm eligibility.

If an order requires modification or cancellation, requests should be made as soon as possible after purchase. While we aim to accommodate changes where feasible, once an order has progressed beyond a certain stage, adjustments may no longer be possible.

In the unlikely event that an item arrives damaged or incorrect, Field And Frock is committed to resolving the issue promptly and fairly. Our priority is customer satisfaction, and we encourage customers to review their order upon receipt to ensure everything meets expectations.

Please note that delivery services may occasionally be affected by circumstances beyond our control, such as seasonal demand, weather conditions, or external service disruptions. Field And Frock cannot be held responsible for delays resulting from such factors, but we remain dedicated to providing support and updates where possible.

For additional policies and general information, customers are encouraged to refer to the relevant sections available on fieldandfrock.com. These pages provide further guidance on ordering, product care, and general terms related to purchases.

Thank you for choosing Field And Frock. We appreciate your trust and look forward to delivering products that reflect our commitment to quality, heritage, and refined craftsmanship.